Customer Experience Representative

1 day ago


De Pere, Wisconsin, United States Walgreens Full time

Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. This is a dynamic role that requires strong communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.

About the Role

In this role, you will be responsible for providing customers with courteous, fair, friendly, and efficient checkout service. You will also register sales on assigned cash registers, recommend items for sale to customers, and suggest trade-up and/or companion items.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Register sales on assigned cash registers, handle customer transactions, and maintain accurate records of sales and returns.
  • Recommend items for sale to customers based on their needs and preferences, and suggest trade-up and/or companion items to enhance their shopping experience.
  • Maintain a clean and organized workspace, including the sales floor, stockroom, and break room.

Requirements and Qualifications

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Benefits

We offer a competitive salary, opportunities for career growth and development, and a comprehensive benefits package, which includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Estimated Salary: $35,000 - $45,000 per year, depending on experience and location.



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