Service and Rental Specialist

22 hours ago


De Pere, Wisconsin, United States U-Haul Full time
Delivering Exceptional Customer Service:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer issues, and providing support with rental and return processes. You will work closely with our team to ensure that our customers receive the best possible service, and that our operations run smoothly and efficiently.

Responsibilities:

Your key responsibilities will include:
  • Assisting customers with rentals and returns;
  • Answering customer inquiries and resolving issues;
  • Maintaining accurate records and data;
  • Providing exceptional customer service;
  • Participating in ongoing training and development programs.

Compensation and Benefits:

We offer a competitive salary, ranging from $40,000 to $60,000 per year, depending on location and experience. In addition to your base salary, you will also be eligible for a range of benefits, including:
  • A comprehensive benefits package;
  • Paid time off and holidays;
  • A 401(k) retirement plan;
  • Tuition reimbursement and professional development opportunities;
  • A discount program for U-Haul products and services.

Requirements:

To succeed in this role, you will need to possess:
  • A valid driver's license and a good driving record;
  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • The ability to work effectively in a fast-paced environment;
  • A strong commitment to customer satisfaction and loyalty.


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