
Customer Service Representative
4 days ago
Estimated Salary: $20,000 - $35,000 per year
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our guests, resolving issues promptly, and ensuring a positive shopping experience.
Key Responsibilities:
- Provide outstanding customer service, responding to guest inquiries and resolving complaints in a professional and courteous manner
- Process transactions accurately and efficiently, maintaining all cash and media at the Service Counter registers
- Distribute cashier tills and partner with cashiers throughout the day to ensure associate and guest needs are being met
- Record details of comments, inquiries, complaints, and actions taken
Requirements:
- High school diploma or equivalent required; some college or technical training preferred
- Minimum 1 year of customer service experience; retail or food industry experience a plus
- Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment
- Ability to stand for extended periods, walk in the store, bend, stoop, and kneel regularly
Benefits:
- Associate discount: 15% off grocery purchases for you and your immediate household
- Weekly pay and premium pay on Sundays and select holidays
- Two-week advanced scheduling for better planning and balance
- Vision and dental insurance available
- Support for total well-being, including paid parental leave and fitness reimbursement program
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