Sales and Service Professional

1 week ago


Exton, Pennsylvania, United States Firestone Full time
Job Summary

As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales experience. Your primary goal will be to thoroughly assess customer needs and provide recommendations for products and services that meet those needs.

Key Responsibilities
  • Assess customer needs through direct interactions and provide personalized recommendations
  • Effectively communicate sales and promotions to customers
  • Resolve customer complaints in a timely and satisfactory manner
  • Follow up with customers to ensure satisfaction with products and services
  • Perform tire services, including tire repair, new tire installs, tire mounting, rotations, and balancing
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to effectively communicate with customers, both in-person and over the phone, and provide exceptional customer service.

Familiarity with tire services and automotive repair is a plus, but not required. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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