Product Manager

5 days ago

Santa Clara, California, United States Cisco Full time
About the Role

Cisco is seeking a highly driven Product Manager to join our Collaboration AI team. As a Product Manager, you will be responsible for driving the design, development, and launch of features in our AI/ML product strategy and roadmap. You will collaborate cross-functionally with engineers, data scientists, and other stakeholders to define, design, and deliver AI/ML powered solutions specifically focusing on Speech AI and automatic speech recognition.

Key Responsibilities
  • Drive design, development, and launch of features in our AI/ML product strategy and roadmap ensuring prioritization based on market trends, customer feedback, and business goals.
  • Collaborate cross-functionally with engineers, data scientists, and other stakeholders to define, design, and deliver AI/ML powered solutions specifically focusing on Speech AI and automatic speech recognition.
  • Define and translate product requirements into detailed technical specifications and user stories, ensuring alignment with business objectives.
  • Lead the full product lifecycle - from conception, design, and development, through to launch and ongoing performance tracking.
  • Maintain a deep understanding of the competitive landscape and emerging technologies, contributing to strategic decisions.
  • Manage and mitigate project risks, ensuring timely delivery of AI/ML features and applications.
  • Facilitate effective decision-making throughout the project lifecycle, balancing technology constraints, business needs, and user experience.
  • Define sprint planning and prioritization in alignment with product strategy/roadmap and track ENG workstreams in Jira.
  • Craft project status reporting and deliver executive briefings to update program stakeholders.
  • Develop strong working relationships with cross-functional teams to best understand and deliver on business goals and priorities.
Requirements
  • 5+ years of product management experience.
  • 3+ years of experience in AI/ML domain.
  • 3+ years of experience in program/project management.
  • Bachelor's or Master's degree in computer science, Engineering, or a related technical discipline.
  • 3+ years of strong analytical and quantitative skills, ability to use data and metrics to back up assumptions and evaluate outcomes.
  • 3+ years of strong proficiency of Jira and Confluence.
Preferred Qualifications
  • Excellent interpersonal skills, with the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners.
  • Strong attention to detail and exceptional documentation skills.
  • Proven leadership capabilities and program management skills, including managing multiple projects and resources concurrently.
  • Experience in voice, IVR or voicebot technologies and capabilities.
  • Solid understanding of Generative AI, Machine Learning, and Natural Language Processing.
About Cisco

Cisco is the Internet's optimist. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

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