Frozen Foods Department Manager

1 month ago


Racine, Wisconsin, United States Kroger Full time
Frozen Foods Department Manager

As a key member of our Frozen Foods team, you will be responsible for creating an exceptional customer experience through outstanding service and maintaining a safe and clean environment. You will achieve sales and profit goals, monitor quality assurance standards, and direct and supervise all functions and activities in the department.

Key Responsibilities:
  • Promote trust and respect among associates
  • Communicate company, department, and job-specific information to associates
  • Collaborate with associates to achieve company/store goals
  • Establish performance goals for the department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state, and federal laws and company guidelines
  • Create an environment that enables customers to feel welcome and appreciated
  • Gain and maintain knowledge of products sold within the department
  • Display a positive attitude
  • Develop and implement a department business plan to achieve desired results
  • Understand the store's layout and be able to locate products
  • Create and execute sales promotions in partnership with store management
  • Inform and educate department associates about current, upcoming, and special in-store promotions
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor
  • Stay current with present, future, seasonal, and special ads
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
  • Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
  • Plan, organize, and supervise the inventory process
  • Train department associates on inventory/stocking and Computer Assisted Ordering
  • Adhere to all food safety regulations and guidelines
  • Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud
Qualifications:
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
  • Must be at least 18 years of age

Preferred qualifications include a high school education or equivalent, management experience, retail experience, and a second language (speaking, reading, and/or writing).



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