Loan Processing Specialist

4 weeks ago


Meridian, Idaho, United States Dollar Loan Center Full time
Job Overview

Position: Loan Processor

About Us: At Dollar Loan Center, we are dedicated to providing our community with effective financial solutions. Our mission is to support individuals in need of short-term lending options.

Why Work With Us: Our foremost Core Value is to foster a fun and engaging work environment. We recognize and reward our employees for their hard work, reliability, and excellence. Our workplace is filled with exciting contests, competitive benefits, and opportunities for collaboration. We prioritize training and development, aiming to promote from within. Our commitment to community service creates a safe and supportive atmosphere for both employees and customers.

Benefits Include:

  • Opportunities for career advancement
  • Paid Time Off
  • Closure on major holidays
  • PTO accrual begins with the first paycheck
  • Employee giveaways (such as concert or event tickets)
  • Performance-based contests
  • 401(k) retirement plan
  • Comprehensive healthcare plans, including dental and vision
  • Life insurance coverage
  • Consistent working hours
  • Recognition programs for outstanding performance
  • Sundays off

Key Responsibilities:

  • Deliver exceptional customer service with a friendly demeanor.
  • Welcome customers with a positive attitude as they enter our locations.
  • Educate potential clients about the advantages of our services.
  • Manage opening and closing procedures for assigned locations.
  • Assume management responsibilities in the absence of a supervisor.
  • Travel to different locations as required.
  • Ensure customer applications are complete and accurate.
  • Process loan applications efficiently.
  • Update existing customers on new and existing benefits.
  • Build strong relationships with customers to promote retention.
  • Collaborate with local businesses for referral opportunities.
  • Handle multiple customer inquiries during peak hours.
  • Accurately manage cash transactions.
  • Respond to inquiries regarding customer accounts.
  • Maintain a clean and safe office environment for staff and clients.

Qualifications:

  • High school diploma or GED equivalent.
  • Proficient in computer usage.
  • Strong communication skills.
  • Able to thrive in a fast-paced setting.
  • Positive and proactive attitude.
  • Demonstrated work ethic.
  • Willingness to learn and adapt.
  • Reliable transportation.
  • Successful completion of a background check.
  • Familiarity with basic office equipment.
  • Bilingual in Spanish and English is required.

Employee Testimonials: "This company offers a fantastic work-life balance with great benefits and a solid 401(k) plan. I would recommend this position to anyone looking for a rewarding job."

"There are numerous opportunities for growth within the organization."



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