Executive Director

4 days ago

Rochester, New York, United States HCAOA Full time
Executive Director Job Description

We are seeking a highly skilled and experienced Executive Director to lead our team at Touching Hearts at Home Rochester. As the Executive Director, you will be responsible for managing all operations, office staff, and in-home caregivers to provide high-quality, impactful non-medical care to our clients.

Key Responsibilities:
  • Grow client hours by creating and maintaining close, sustained, productive client referral relationships
  • Arrange and manage care for Touching Hearts clients
  • Mentor and lead office staff and caregivers
  • Oversee and direct operations performed primarily by other office staff members, such as care management, scheduling, hiring, discipline, training, billing, and payroll
  • Ensure the highest level possible of client care and employee engagement
  • Contribute periodically as needed in unusual situations with tasks as assigned necessary for critical business operations
  • Track and report key operational metrics to the senior management of the organization
Requirements:
  • A successful candidate will have proven experience developing strong relationships in the local senior care community
  • Bachelor's Degree, preferably in a human service-related field
  • Minimum 5 years of experience within a care industry
  • Minimum 3 years of experience in a leadership role (managing direct reports and direct support professionals)
  • Extensive knowledge of local senior home care industry and demonstrated ability to network with key players at all levels within the industry
  • Ability to work independently and decisively with minimal guidance to manage workload and priorities
  • Strong organizational skills with ability to manage multiple key priorities in different functions of the business
Benefits:
  • Join a nationally recognized company known as the heart of home care
  • Join a work environment that values who you are and what you do
  • 401K with company match
  • Bonus eligibility
  • Paid time off
  • Free telemedical health benefits

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Touching Hearts at Home is a premier in-home companion care resource. We bring vital caregiving and companionship that make it possible for older adults and those living with disabilities to live at home.

We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence, and integrity.

Our service empowers our clients to age, recover, and live with dignity and independence in the comfort of home.

Thank you for considering a position with Touching Hearts at Home.

Each Touching Hearts at Home franchise is independently owned and operated. Your application will go directly to the management of the franchisee where all hiring decisions will be made.

All inquiries specific to employment at this franchisee should be made directly to the franchise location, and not to Touching Hearts at Home Corporate office.

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