Admissions Operations Coordinator

6 days ago

Mamaroneck, New York, United States The New Jewish Home Full time
Job Summary

The New Jewish Home is seeking a highly skilled Admissions Coordinator to join their team. As a key member of the Admissions Department, this individual will be responsible for coordinating and implementing the admissions process, ensuring timely and accurate registration and admission materials.

Key Responsibilities
  • Admissions Process Coordination: Oversees and performs the daily registration and admitting process, ensuring timely and accurate registration and admission materials.
  • Team Leadership: Directs and assigns work to the Admission Clerk, providing guidance and support as needed.
  • Data Management: Enters data for census, produces reports, makes changes, and distributes information to appropriate departments.
  • Insurance Verification: Determines and verifies patient insurance coverage, including Medicare, Medicaid, managed care, and third-party insurance.
  • Departmental Support: Maintains Departmental manuals, assists in coordinating admissions, and communicates required information to all parties.
  • Automated System Management: Enters patient information into the automated information system, making changes as required to ensure accurate data.
  • Facility Tours and Information: Schedules and conducts facility tours, provides information and facility materials in a timely manner.
  • Admission Packets and Files: Compiles admission packets, ensures paperwork is obtained from residents and/or family members, and reviews material for completion and accuracy.
  • Bed Hold Information: Maintains bed hold information as required by the Department of Health.
  • Statistical Reporting: Provides statistical reports on a daily, monthly, and as needed basis.
  • File Maintenance: Maintains current and discharged files.
  • Customer Service: Answers telephones, screens, and directs calls appropriately, communicating pertinent information to all internal and external customers.
Qualifications
  • Education: Associates Degree or Business School Graduate, or equivalent education and/or experience.
  • Experience: Admissions Coordinator/Manager experience.
Skills and Competencies
  • Communication: Demonstrates effective verbal and written communication skills.
  • Technical Skills: Demonstrates proficiency in MS Office, databases, and internet.
  • Decision Making: Demonstrates ability to make independent decisions.
  • Attention to Detail: Demonstrates ability to pay attention to details.
  • High Pressure Environment: Demonstrates ability to work in a high-pressure environment.
  • Leadership: Demonstrates ability to lead and direct staff.

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