Case Specialist-MetroSouth Division Housing Court

2 weeks ago


Brockton, Massachusetts, United States Massachusetts Trial Court Full time
Job Title: Case Specialist

We are seeking a highly skilled and detail-oriented Case Specialist to join our team at the Massachusetts Trial Court. As a Case Specialist, you will play a critical role in processing cases, providing exceptional customer service, and ensuring the efficient operation of our office.

Key Responsibilities:
  • Process cases from intake to completion, ensuring accuracy and attention to detail.
  • Provide exceptional customer service to attorneys, litigants, law enforcement personnel, and the general public.
  • Use MassCourts or other court-used automated case management systems to manage cases and maintain accurate records.
  • Prepare and process various court documents, including complaints, petitions, summonses, warrants, and orders.
  • Perform cashiering duties, including receiving money, making entries in the cash register, and issuing receipts.
  • Maintain statistical data and perform related duties as required.
Requirements:
  • High school diploma or equivalent required.
  • Some general clerical or customer service experience preferred.
  • Ability to learn and use MassCourts or other court-used automated case management systems.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive information.
Working Conditions:

This is a full-time position that requires working in a fast-paced office environment. The successful candidate will be required to work a standard 37.5-hour workweek, with occasional overtime as needed.

What We Offer:

The Massachusetts Trial Court offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.


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