Workday Testing Consultant

4 weeks ago


Reston, Virginia, United States Dexian Full time

We are seeking a skilled Workday Testing Consultant to join our team at Dexian. As a Workday Testing Consultant, you will be responsible for partnering with our recruitment organization and HR partners to continuously improve our recruiter and candidate experience.

The ideal candidate will have 2+ years of Workday experience, 2+ years of User Acceptance Testing within the SDLC, and proficiency with Google Suite. They will also have excellent written and verbal communication skills, as well as the ability to manage multiple priorities and adapt to change quickly.

Key Responsibilities:

  • Utilize Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues
  • Create and maintain job aids to assist recruiters with system steps and procedural guidance
  • Participate as a team member in agile pod work to enhance the Workday Recruiting experience
  • Monitor email inquiries sent to the careers and/or recruiting accommodations mailboxes using Salesforce
  • Provide accurate, complete, and timely responses on a variety of inquiries
  • Perform audits and assist with team projects
  • Engage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/procedures
  • Build and maintain relationships with internal clients
  • Leverage appropriate communication channels that influence and achieve intended outcomes
  • Exhibit a high level of personal ownership, confidentiality, and flexibility
  • Help management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiency

Requirements:

  • 2+ years of Workday experience
  • 2+ years of User Acceptance Testing within the SDLC
  • Proficiency with Google Suite
  • 1+ years JIRA
  • Demonstrated customer service skills, attention to detail and decision-making skills
  • Excellent written and verbal communication skills

About Dexian:

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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