Debt Recovery Manager

3 weeks ago


Dallas, Texas, United States Financial Staffing Resources, Ltd. Full time

We are seeking a highly experienced Senior Collector to join our team in Dallas.

About the Job:

This role involves overseeing the collections process from start to finish, ensuring effective debt recovery, compliance with regulations, and exceptional member service.

  • Key Responsibilities:
  • End-to-End Collections Management: Take ownership of the entire collections lifecycle, from early-stage delinquencies to charge-offs and recoveries.
  • Bankruptcy Oversight: Handle bankruptcy-related cases with precision, including filing claims, monitoring proceedings, and ensuring adherence to all legal protocols.
  • Advanced Member Communication: Lead negotiations with members to resolve delinquencies while maintaining a positive and professional relationship.
  • Compliance Leadership: Ensure all collections practices meet federal, state, and organizational guidelines, including FDCPA, FCRA, and other applicable laws.
  • Process Optimization: Develop and refine strategies to improve recovery rates and streamline the collections process.
  • Hybrid Flexibility: Work remotely while managing in-office tasks as needed.
Salary and Benefits:
  • A competitive salary of $85,000 per year, aligned with senior-level expertise.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Qualifications:
  • A minimum of 3-5 years of progressive collections experience in a credit union, bank, or similar financial institution.
  • Expertise in bankruptcy filings, collections laws, and debt recovery processes.
  • A proven track record of managing high-value and complex collections portfolios with minimal supervision.
  • Excellent negotiation, communication, and analytical skills.


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