Debt Recovery Manager
3 weeks ago
We are seeking a highly experienced Senior Collector to join our team in Dallas.
About the Job:This role involves overseeing the collections process from start to finish, ensuring effective debt recovery, compliance with regulations, and exceptional member service.
- Key Responsibilities:
- End-to-End Collections Management: Take ownership of the entire collections lifecycle, from early-stage delinquencies to charge-offs and recoveries.
- Bankruptcy Oversight: Handle bankruptcy-related cases with precision, including filing claims, monitoring proceedings, and ensuring adherence to all legal protocols.
- Advanced Member Communication: Lead negotiations with members to resolve delinquencies while maintaining a positive and professional relationship.
- Compliance Leadership: Ensure all collections practices meet federal, state, and organizational guidelines, including FDCPA, FCRA, and other applicable laws.
- Process Optimization: Develop and refine strategies to improve recovery rates and streamline the collections process.
- Hybrid Flexibility: Work remotely while managing in-office tasks as needed.
- A competitive salary of $85,000 per year, aligned with senior-level expertise.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- A minimum of 3-5 years of progressive collections experience in a credit union, bank, or similar financial institution.
- Expertise in bankruptcy filings, collections laws, and debt recovery processes.
- A proven track record of managing high-value and complex collections portfolios with minimal supervision.
- Excellent negotiation, communication, and analytical skills.
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