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Pediatric Medical Support Specialist

2 months ago

Cleveland, Ohio, United States University Hospitals Full time
Job Summary

This role is responsible for delivering high-quality patient care and support services in a pediatric medical setting. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide administrative and clinical support to pediatric patients and families
  • Manage patient flow and coordinate with healthcare teams to ensure seamless care delivery
  • Collect and verify patient information, including demographic and insurance data
  • Perform front desk duties, including scheduling appointments and handling patient inquiries
  • Maintain accurate and confidential patient records
  • Collaborate with healthcare professionals to ensure patient safety and satisfaction
Requirements
  • Completion of a Medical Assistant program
  • 1+ year of clinical experience as a Medical Assistant, preferably in pediatrics
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Knowledge of medical terminology and procedures
Working Conditions

This role requires frequent standing, walking, and lifting of up to 50 pounds. The ability to work in a fast-paced environment and adapt to changing priorities is essential.