Front Desk Ambassador

3 days ago


Newark, Delaware, United States Hand and Stone Massage and Facial Spa Full time
Company Overview

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facial, and hair removal services. With over 500 locations across the country, we are a leader in the membership-based spa service industry.

About FGG Spa, LLC

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone, operating more than 58 locations across 8 states. We pride ourselves on offering a competitive compensation package and robust benefits to our employees, while maintaining a family-owned operation culture.

Responsibilities
  • Provide an excellent customer experience to all clients through phone calls, appointments, greetings, and membership sales and management.
  • Promote products and services to maximize revenue growth.
  • Communicate effectively with Service Provider team to optimize appointment bookings.
Requirements
  • Demonstrated history of providing exceptional customer service in prior roles.
  • Excellent communication skills, positive attitude, and winning personality.
  • Ability to work a varied schedule, including weekends, weekdays, evenings, and holidays.
Benefits
  • A competitive compensation package, including a base hourly rate and uncapped commission structure on membership sales.
  • A robust benefits package, including 401(k) options with 5% company matching, paid training, product and service discounts, and more.
  • Opportunity for professional growth and advancement within the company.


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