Front Desk Ambassador
3 days ago
Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facial, and hair removal services. With over 500 locations across the country, we are a leader in the membership-based spa service industry.
About FGG Spa, LLCFGG Spa, LLC is a growth-focused franchisee of Hand & Stone, operating more than 58 locations across 8 states. We pride ourselves on offering a competitive compensation package and robust benefits to our employees, while maintaining a family-owned operation culture.
Responsibilities- Provide an excellent customer experience to all clients through phone calls, appointments, greetings, and membership sales and management.
- Promote products and services to maximize revenue growth.
- Communicate effectively with Service Provider team to optimize appointment bookings.
- Demonstrated history of providing exceptional customer service in prior roles.
- Excellent communication skills, positive attitude, and winning personality.
- Ability to work a varied schedule, including weekends, weekdays, evenings, and holidays.
- A competitive compensation package, including a base hourly rate and uncapped commission structure on membership sales.
- A robust benefits package, including 401(k) options with 5% company matching, paid training, product and service discounts, and more.
- Opportunity for professional growth and advancement within the company.
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