Assistant Manager
2 weeks ago
The Assistant Manager is a dynamic and multifaceted role that combines business strategy, operations, creativity, and people management. As a key member of our store team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.
Key Responsibilities- Customer Experience: Deliver outstanding customer service, ensuring a seamless and personalized shopping experience for our customers.
- Drives Sales: Analyze sales data, identify opportunities, and implement strategies to drive sales growth and meet targets.
- OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, ensuring customers receive a consistent brand experience.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring products are merchandised effectively and sales floors are well-stocked and organized.
- Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
- Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes to ensure efficient and effective store operations.
- Training and Development: Provide coaching, training, and development opportunities to store team members, ensuring they have the skills and knowledge needed to succeed.
- Communication: Foster open and effective communication with store team members, ensuring clear expectations and goals are set and achieved.
- Asset Protection: Implement and maintain asset protection strategies to prevent loss and ensure store security.
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills.
- Inclusion & Diversity Awareness.
- Ability to work in a fast-paced and challenging environment.
- Team building skills.
- Self-starter.
- Strong interpersonal and communication skills.
- Drive to achieve results.
- Adaptability / Flexibility.
- Multi-Tasking.
- Fashion Interest & Knowledge.
- Competitive hourly rate.
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Paid Volunteer Day per Year.
- Merchandise Discount.
- Medical, Dental and Vision Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- 401(K) Savings Plan with Company Match.
- Training and Development.
- Opportunities for Career Advancement.
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