Assistant Store Manager
2 weeks ago
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.
Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. The Assistant Manager is also a talent leader, driving everything from recruiting and training to engagement and development.
Key Responsibilities- Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
- Drives Sales: Analyze sales data and implement strategies to drive sales growth.
- OMNI Channel Fulfillment: Ensure seamless fulfillment across all channels, including in-store, online, and mobile.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
- Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
- Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll processes.
- Training and Development: Develop and implement training programs to enhance team performance.
- Communication: Effectively communicate with team members, customers, and management.
- Asset Protection: Implement measures to prevent theft and protect company assets.
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills.
- Inclusion & Diversity Awareness.
- Ability to work in a fast-paced and challenging environment.
- Team building skills.
- Self-starter.
- Strong interpersonal and communication skills.
- Drive to achieve results.
- Adaptability and flexibility.
- Multi-tasking.
- Fashion interest and knowledge.
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Paid Volunteer Day per Year.
- Merchandise Discount.
- Medical, Dental, and Vision Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- 401(K) Savings Plan with Company Match.
- Training and Development.
- Opportunities for Career Advancement.
The starting rate for this position is $24.70 per hour.
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