Medical Assistant

3 days ago


Barnstable, Massachusetts, United States One Medical Full time
About One Medical

We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable.

Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

We offer seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns.

As a Health Coach at One Medical, you'll be an integral part of a primary care team focused on supporting patients with meeting their preventive, chronic, and acute care needs.

Key Responsibilities
  • Capture relevant information about patients' health and healthcare experience while roaming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.
  • Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information with the patient's internal and external care team.
  • Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures.
  • Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space.
  • Provide patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques.
Requirements
  • At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting.
  • Strong written and verbal communication skills.
  • Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams.
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.
Benefits
  • Competitive salary: $24.25 per hour based on a full-time schedule.
  • Benefits designed to aid your health and wellness, including paid sabbatical, employee assistance program, and more.


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