Health Coach

2 weeks ago


Barnstable, Massachusetts, United States One Medical Full time
About One Medical

We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

The Opportunity

We're seeking a Health Coach to join our team at one of our offices focused on our Senior Health member population (age 65+). As a key member of our primary care team, you'll establish trusting relationships with patients and their families, advocating for their needs and providing exceptional care.

Responsibilities
  • Capture relevant patient information, take vitals, and perform standard age and condition-appropriate screening assessments
  • Assist with post-visit care coordination, scheduling appointments, and sharing information with the patient's care team
  • Collaborate with providers to monitor patient health and ensure preventive measures are up to date
  • Participate in daily practice operations, including answering phone calls, responding to emails, and maintaining the clinical space
  • Provide patient education on chronic disease management and coach patients using motivational interviewing techniques
Requirements
  • At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting
  • Strong written and verbal communication skills
  • Experience working on collaborative, diverse, and feedback-driven teams
  • A proven track record of persisting through change and consistently stepping up to take action on challenges
Benefits

We offer a comprehensive benefits package designed to aid your health and wellness, including:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself and your loved ones
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: $24.25 per hour based on a full-time schedule

This is a full-time role (40 hrs/week, Monday - Friday, 8am-5pm) based in Hyannis, MA at one of our offices focused on our Senior Health member population (age 65+).


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