Shift Leader

6 days ago


Schertz, Texas, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin'. As a Shift Leader, you will play a key role in ensuring the success of our cafe by coaching and guiding our Crew Members to deliver exceptional customer service and operational excellence.

Key Responsibilities
  • Coach and develop Crew Members to achieve operational standards and deliver a great guest experience
  • Set goals and provide job assignments to motivate and engage team members
  • Provide timely feedback and celebrate successes
  • Ensure safety and sanitation standards are met
  • Anticipate and understand guests' needs and exceed their expectations
Requirements
  • Previous experience working in a cafe or quick service restaurant
  • Ability to provide excellent guest satisfaction, service speed, and product quality
  • Passion for results and ability to set compelling targets
  • Strong communication and teamwork skills
About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.

We value our employees as much as we value our customers and are committed to their success. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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