Bilingual Customer Service Representative
1 month ago
We are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any concerns they may have.
Key Responsibilities- Provide exceptional customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work closely with our sales team to ensure that customers receive the best possible service and support.
- Develop and maintain strong relationships with our customers, understanding their needs and preferences.
- Stay up-to-date with product knowledge and features, ensuring that customers receive accurate and helpful information.
- Collaborate with our team to achieve sales goals and objectives.
- Perform other duties as assigned by management.
- Bachelor's degree in a related field or equivalent experience.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Fluency in English and Spanish (additional languages a plus).
At Sherwin-Williams, we offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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