Customer Service Representative
13 hours ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.
Responsibilities:
- Provide excellent customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Promote and sell our products and services to clients
- Utilize our CRM system to track customer interactions and resolve issues
Requirements:
- High school diploma or equivalent required
- 3+ years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced call center environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
Additional Information:
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
Disclaimer:
The information contained in this job description is accurate at the time of posting and may be subject to change.
Company Overview:
VetJobs is a leading provider of customer service solutions to the energy industry. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Contact Information:
For more information about this job opportunity, please contact our HR department at [insert contact information].
Equal Employment Opportunity:
VetJobs is an equal opportunity employer and welcomes applications from diverse candidates.
Work Environment:
Our call center is located in Birmingham, AL, and we offer a dynamic and collaborative work environment.
Benefits:
We offer a competitive salary and benefits package, including medical and dental coverage, a defined pension/cash balance benefit plan, performance-sharing plan, 401(k) plan with a generous company match, and bonus opportunities.
Additional Requirements:
- Must pass the CSR Assessment
- Must reside within one-hour drive time of Birmingham, AL
- Available to work rotating shifts and standby on-call duty
- Ability to work in a team environment
Exhibits Our Values:
- Safety First
- Unquestionable Trust
- Superior Performance
- Total Commitment
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