Resident Experience Specialist BTR

4 days ago

Gainesville, Georgia, United States BH Full time
Job Title: Resident Experience Specialist BTR

At BH Management Services, we are committed to creating value. Our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation.

We understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy, and well-trained team members.

Job Summary:

The Resident Experience Specialist of Build to Rent is responsible for all leasing activities in accordance with company policies and Fair Housing guidelines. This role requires providing prompt and professional service to internal and external customers, handling various office duties, and assisting with event and leasing marketing campaigns.

Key Responsibilities:
  • Provides effective customer service to all prospective tenants, current residents, and property staff by utilizing in-depth knowledge of the community/communities and its functions.
  • Ensures the daily marketing, administrative, and financial operation of the property under the direction of the community manager.
  • Maintains information concerning construction projects, rehab upgrades, amenities, facilities, services, and activities for the community/communities.
  • Inspects all pre-leased homes prior to resident scheduled move-in date and coordinates all changes regarding resident move-outs.
  • Communicates with residents regarding needs and periodically follows up on completed service requests.
  • General office administrative duties, including answering phones, emails, written correspondence, and managing incoming mail for the community/communities.
  • Assists with leasing job duties, including touring prospective residents and preparation of lease agreements and processes the paperwork for the approval of the community manager - BTR, as directed to meet business needs.
Requirements:
  • High School Diploma/GED
  • Ability to travel a minimum of 60%
  • Excellent customer service, interpersonal skills, and professional demeanor
  • Basic computer knowledge/office equipment skills
  • Excellent attention to detail, organizational/multi-tasking skills
  • Excellent communication skills
  • Ability to thrive in a fast-paced environment
  • Ability to work with a diverse group of people and customers
  • Demonstrated sales and closing skills
  • A valid driver's license may be required
Work Schedule:

8am-5pm, Monday-Friday (will vary based on property needs)

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

  • Resident Experience Specialist BTR

    3 weeks ago

    Gainesville, Georgia, United States BH Full time

    Job SummaryWe are seeking a highly skilled Resident Experience Specialist to join our Build to Rent team at BH Management Services. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents, ensuring a seamless leasing experience, and providing support to our property staff.Key ResponsibilitiesProvide...

  • Maintenance Manager BTR

    3 weeks ago

    Gainesville, Georgia, United States BH Full time

    Job SummaryWe are seeking a highly skilled Maintenance Manager BTR to join our team at BH Management Services. As a key member of our maintenance team, you will be responsible for coordinating the work of employees who repair and maintain our properties. Your expertise in maintenance, repair, and preventative maintenance programs will be essential in...

  • Community Manager BTR

    3 weeks ago

    Gainesville, Georgia, United States BH Full time

    Job SummaryWe are seeking a highly skilled Community Manager to oversee the day-to-day operations of our Build To Rent Homes communities. As a key member of our team, you will be responsible for ensuring the financial, administrative, leasing, marketing, and maintenance aspects of our communities are running smoothly and efficiently.Key...

  • Maintenance Manager BTR

    5 days ago

    Gainesville, Georgia, United States BH Full time

    Job SummaryWe are seeking a highly skilled and experienced Maintenance Manager to join our team at BH Management Services. As a key member of our maintenance team, you will be responsible for coordinating the work of employees who repair and maintain our buildings and facilities. This is a dynamic and challenging role that requires strong leadership and...

  • Customer Experience Specialist

    1 month ago

    Gainesville, Georgia, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and provide support to customers throughout their car-buying journey, ensuring a seamless and transparent process.Key ResponsibilitiesProvide top-notch customer service by guiding customers through every step...

  • Customer Experience Specialist

    2 weeks ago

    Gainesville, Georgia, United States Tidewater Consulting Services Full time

    About the RoleTidewater Consulting Services is seeking a highly skilled and experienced Customer Service Event Specialist to join our team. As a key member of our Customer Service team, you will play a vital role in providing exceptional support to our clients and driving revenue growth.Key ResponsibilitiesClient Support and Networking: Develop and maintain...

  • Customer Experience Specialist

    4 weeks ago

    Gainesville, Georgia, United States CarMax Full time

    About This RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist at CarMax. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.Key ResponsibilitiesProvide exceptional customer...

  • Dining Experience Ambassador

    5 days ago

    Gainesville, Georgia, United States Five Star Senior Living Full time

    Job Title: ServerAbout the Role:The Server is a vital member of our Culinary Team, responsible for delivering exceptional dining experiences to our residents. As a Server, you will provide courteous and efficient service, ensuring that every meal is a memorable one.Key Responsibilities:Take resident meal orders and serve meals correctly and...

  • Director of Resident Care and Nursing

    4 weeks ago

    Gainesville, Georgia, United States Manor Lake Development LLC Full time

    Job Title: Director of Resident Care and NursingAt Manor Lake Development LLC, we are seeking a highly skilled and experienced Director of Resident Care and Nursing to lead our Resident Care Program. As a key member of our team, you will be responsible for planning, organizing, and directing the overall operation of the resident care program.Key...

  • Director of Resident Care and Nursing

    3 weeks ago

    Gainesville, Georgia, United States Manor Lake Development LLC Full time

    Job Title: Director of Resident Care and NursingAt Manor Lake Development LLC, we are seeking a highly skilled and experienced Director of Resident Care and Nursing to join our team. As a key member of our leadership team, you will be responsible for overseeing the overall operation of our resident care program, ensuring that the highest degree of quality...

  • Geriatric Care Specialist

    2 months ago

    Gainesville, Georgia, United States Manor Lake Development LLC Full time

    Job SummaryManor Lake Development LLC is seeking a skilled and compassionate Geriatric Care Specialist to join our team. As a key member of our care staff, you will play a vital role in providing exceptional care and support to our residents.Key ResponsibilitiesMedication Management: Assist residents with medications as ordered by their physician(s),...

  • Customer Experience Specialist

    3 weeks ago

    Gainesville, Georgia, United States Vitruvian Consulting, Inc. Full time

    About Our ClientVitruvian Consulting, Inc. is proud to partner with a leading provider of state-of-the-art processing equipment for the food industry.Job SummaryWe are seeking a highly skilled Customer Experience professional to join our team as a Technical Experience Supervisor. In this role, you will be responsible for ensuring that our clients receive...

  • Dining Experience Specialist

    1 day ago

    Gainesville, Georgia, United States Cheddar's Full time

    As a Server at Cheddar\u2019s, you\u2019ll create a welcoming atmosphere for guests, providing exceptional service and ensuring their needs are met. Key responsibilities include:Key Responsibilities:Make guests feel valued and appreciatedCreate a memorable dining experienceEarn a competitive salary with weekly payEnjoy flexible schedules and opportunities...

  • Phlebotomy Specialist

    3 weeks ago

    Gainesville, Georgia, United States Labcorp Full time

    Job Title: Phlebotomy SpecialistWe are seeking a skilled Phlebotomy Specialist to join our team at Labcorp. As a Phlebotomy Specialist, you will be responsible for collecting blood samples from patients and preparing them for laboratory testing.Key Responsibilities:Collect blood samples from patients using venipuncture and capillary techniquesPrepare blood...

  • LPN Residency Program: A Comprehensive 12-Month Opportunity

    3 days ago

    Gainesville, Georgia, United States Northeast Georgia Health System, Inc Full time

    Job Category:Nursing - LPNWork Schedule:Northeast Georgia Health System is committed to improving the health of our communities.About the Role:About the Role:The Northeast Georgia Health System LPN Residency Program is a structured and comprehensive 12-month program for licensed practical nurses with less than one year of experience as an LPN in an acute...

  • Cardiology Specialist Opportunity

    4 weeks ago

    Gainesville, Georgia, United States Northeast Georgia Health System Full time

    Cardiology Specialist OpportunityWe are seeking a highly skilled Cardiology Specialist to join our team at Northeast Georgia Health System. As a Cardiology Specialist, you will be responsible for providing high-quality patient care and contributing to the development of our comprehensive heart and vascular program.Responsibilities:Provide expert care to...

  • Tutoring Specialist

    2 days ago

    Gainesville, Georgia, United States Georgia Mountain Young Full time

    Job Title: Tutoring SpecialistGeorgia Mountains YMCA is seeking a qualified Tutoring Specialist to support classroom instruction and scholars' learning experiences in the YMCA Afterschool program.Key Responsibilities:Implementing collaborative teaching strategies with academic and/or enrichment teachers to a cluster of scholars.Supporting the development and...

  • Crisis Support Specialist

    4 days ago

    Gainesville, Georgia, United States Benchmark Human Services Full time

    Benchmark Human Services: Empowering Individuals, Enriching LivesAt Benchmark Human Services, we are dedicated to empowering marginalized populations to reach their full potential. Our Georgia Crisis program is seeking a highly skilled and compassionate Paraprofessional/Certified Peer Specialist (CPS) to join our team.Job Summary:The...

  • Travel Nurse ICU Specialist

    3 weeks ago

    Gainesville, Georgia, United States Health eCareers Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at PHP. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Job Summary:The Travel Nurse ICU Specialist will work in a dynamic ICU setting, providing care to critically ill...

  • Travel Nurse ICU Specialist

    3 weeks ago

    Gainesville, Georgia, United States Health eCareers Full time

    Job Title: Travel Nurse ICU SpecialistUniti Med is seeking a skilled Travel Nurse ICU Specialist to join our team for a travel nursing opportunity in Gainesville, Georgia.Job Summary:We are looking for a dedicated and compassionate Travel Nurse ICU Specialist to provide high-quality patient care in our Intensive Care Unit. As a Travel Nurse ICU Specialist,...