Service Supervisor

5 days ago


Mt Juliet, United States Crown Residential Management Full time
Job Title: Service Supervisor

Job Summary:

The Service Supervisor is a key member of the Crown Residential Management team, responsible for overseeing the maintenance team and ensuring the luxurious appearance of our communities. This role requires a strong understanding of maintenance operations, excellent leadership skills, and a commitment to providing exceptional customer service.

Responsibilities:
  • Lead and manage a team of maintenance technicians to ensure timely and efficient completion of tasks
  • Develop and implement maintenance schedules to minimize downtime and maximize resident satisfaction
  • Conduct regular inspections of common areas and apartments to identify and address any maintenance issues
  • Collaborate with the Property Director to develop and implement maintenance budgets and plans
  • Ensure compliance with all relevant laws, regulations, and company policies
  • Provide excellent customer service to residents, responding promptly to maintenance requests and resolving issues in a timely and professional manner
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
  • Knowledge of maintenance operations, including HVAC, plumbing, and electrical systems
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation

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