Full Time Service Supervisor

2 days ago

Helena MT, United States Sevita Full time $18

Bridges of Montana, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. OUR MISSION AND PERFORMANCE EXPECTATIONS
The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description.
The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings.
The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services.
Services and Supports
# Works regularly scheduled shifts as a direct support professional (see DSP position description).
# Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; trains and monitors implementation of plans each day across all shifts.
# Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation.
# Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly.
# Completes or assists DSPs in documenting incident reports; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority.

documents; communicates with medical professionals as appropriate; reviews and monitors documentation across all shifts.
# documents visits; When applicable, accurately administers and documents delivery of medications and treatments; communicates medication changes and provides training across all shifts; Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use.
# With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans.

Implements Network Customer Service Standards; interviews and hires direct support professionals with agreement of the Program Director.
# Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized.
# Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment.
# Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director.
# May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance.

Financial Management
# When applicable, purchases food and household supplies; purchases office supplies and minor equipment; Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports.
# reports safety concerns immediately to supervisor or maintenance personnel; trains staff in safe vehicle operation and safely transporting individuals; When applicable, schedules and monitors daily and seasonal housekeeping; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment.

Supervises the Direct Support Professionals

One year related work experience
Must be 18 years or older.
Certificates, Licenses, and Registrations:
Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services.
Other licensure or certification where required by regulatory authority.
AMERICANS WITH DISABILITIES STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

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