Medical Front Desk Professional

3 weeks ago


Oxon Hill, Maryland, United States Ergo Solutions Full time

Ergo Solutions is seeking a highly skilled Medical Front Desk Professional to join our team in Oxon Hill, Md. This full-time position plays a pivotal role in the smooth operation of our physician office and creates a positive first impression for our patients.

Job Summary:
  • Greet patients and direct facility flow, ensuring seamless interactions between the office and surgical practice areas.
  • Schedule appointments and coordinate additional testing as directed by the physician, promoting efficient patient care.
  • Obtain referrals, scan them into the Electronic Medical Record (EMR), and link them to each day's appointment, maintaining accurate records.
  • Enter patient demographics into the system, guaranteeing up-to-date information for future encounters.
  • Schedule follow-up procedures and coordinate local Ambulatory Surgery Center (ASC) cases, demonstrating excellent organizational skills.
  • Collect co-pays and past balances at check-in and enter them into the batch, ensuring timely financial processing.
  • Assist patients with Phreesia registration, providing a hassle-free experience.
  • Travel to other sites within a reasonable geographic region as part of your position, representing Ergo Solutions professionally.
  • Perform other office duties assigned by the manager, showcasing adaptability and a willingness to learn.
Requirements:
  • A minimum of 2 years of experience in medical front desk roles.
  • Strong communication skills, enabling effective interactions with patients and staff.
  • Proficient knowledge of various insurance plans, ensuring compliance and accuracy.
  • Computer proficiency and prior experience with Electronic Medical Records (EMRs) are highly preferred.
  • The ability to thrive in a fast-paced environment, handling multiple tasks simultaneously.
  • Willingness to travel as necessary, representing Ergo Solutions positively.

The estimated salary for this position is $15-$23 per hour, reflecting the unique requirements and responsibilities involved.



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