Front Desk Associate

2 days ago


Oxon Hill, Maryland, United States SHIVKRUPA HOSPITALITY INCORPORATED Full time
Key Responsibilities

The successful candidate will be responsible for registering and assigning rooms to guests, confirming phone and online reservations, and responding to guest needs, requests, and complaints. They will also collect payment from departing guests, maintain accurate records of occupied rooms and guests, and communicate pertinent information to designated departments.

Additionally, the ideal candidate will possess previous hotel experience in customer service, front desk service, or related fields, with excellent written and verbal communication skills, strong organizational abilities, and the ability to build rapport with guests.



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