Client Care Coordinator

4 weeks ago


Woodway, Texas, United States AccentCare Full time
Client Service Coordinator Role at AccentCare

AccentCare is seeking a highly organized and detail-oriented Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.

Key Responsibilities:

  • Monitor and support daily activities of services being provided to clients in accordance with state regulations and company policy.
  • Function as primary support for daily EVV and payroll functions.
  • Process and communicate authorization and schedule changes to ensure coordination of service and client satisfaction.
  • Coordinate utilization of Care Partner teams to ensure fill rate expectations are met.
  • Research and resolve payroll and billing questions under direction from the Client Service Manager.
  • Function as liaison for Field Supervisors in communicating with payer Case Management teams.
  • Support recruiting and onboarding needs of the team.

Requirements:

  • Previous home health care or home care experience is highly desirable.
  • High School or GED required; Associates Degree preferred.
  • Staffing experience preferred.
  • Valid Driver's License.

About AccentCare:

AccentCare is a leading provider of home health care and home care services. We are committed to delivering high-quality care and support to our clients and their families.



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