Senior Specialty Account Coordinator

4 weeks ago


Chesterfield, Missouri, United States Mercy Full time

Overview:

We are seeking a highly skilled and experienced Senior Specialty Account Coordinator to join our team at Mercy. As a key member of our account coordination team, you will be responsible for managing multiple facets of patient account coordination, including insurance/benefit verification, denials management, and collections.

Key Responsibilities:

  • Verify patient insurance and benefits to ensure accurate billing and reimbursement
  • Manage denials and appeals to resolve issues and ensure timely payment
  • Collect outstanding balances and manage patient accounts to minimize bad debt
  • Provide training and support to new and existing staff on policies, protocols, and systems
  • Communicate effectively with physicians, staff, patients, and insurance companies to resolve issues and ensure compliance

Requirements:

  • 3+ years of experience in account coordination, insurance verification, or a related field
  • Strong analytical and problem-solving skills, with attention to detail and accuracy
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines

What We Offer:

At Mercy, we offer a comprehensive benefits package, including day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. We are committed to providing a supportive and inclusive work environment that fosters growth and development.

Why Join Us:

At Mercy, we are dedicated to delivering exceptional care and service to our patients and communities. We are seeking individuals who share our values and are passionate about making a difference in the lives of others. If you are a motivated and compassionate professional who is looking for a challenging and rewarding career opportunity, we encourage you to apply.


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