Luxury Sales Associate

3 weeks ago

Woodbridge, Virginia, United States Saks OFF 5TH Full time
About This Role

Saks OFF 5TH is a leading online luxury off-price destination, offering a curated assortment of high-end brands to fashion-conscious customers at unbeatable prices. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide personalized shopping experiences, recommending products and services to meet customer needs and desires
  • Stay up-to-date on product knowledge, including current promotions and brand offerings
  • Consistently greet customers, educate them on current promotions, and foster repeat business through building relationships and promoting Saks credit card
  • Efficiently process sales transactions using the POS register system and adhere to checkout standards
  • Resolve customer issues through alignment with core values of trust, integrity, and respect
  • Achieve individual and store goals for sales, customer acquisition, and loyalty program participation
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
  • Complete the markdown process with urgency and accuracy in accordance with company standards
  • Participate in store programs and selling events
  • Maintain the proper display of merchandise in the store, ensuring compliance with brand standards
  • Adhere to Asset Protection control and compliance procedures
  • Support the store's shortage and theft awareness program through reporting methods provided by the company
  • Efficiently complete tasks or special projects assigned by store leadership
About Saks OFF 5TH
  • Be part of an empowered, innovative team, working with an adventurous spirit and a customer-centric mindset
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees, including medical, dental, and vision
  • An amazing employee discount and other exciting perks

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