Sales Associate

2 weeks ago

Woodbridge, Virginia, United States Saks OFF 5TH Full time
About This Role

Saks OFF 5TH is the premier online luxury off-price destination, offering a compelling assortment of brands to fashion-seeking customers at the best prices. As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination.

Key Responsibilities
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Be familiar with store inventory to provide customers with best product knowledge
  • Consistently greet customers and educate them on current promotions
  • Foster repeat business by building relationships with customers and promoting Saks credit card
  • Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
  • Resolve customer issues through aligning to the core values of trust, integrity and respect
  • Achieve individual and store goals for sales, customer acquisition and loyalty program participation
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
  • Complete the markdown process with urgency and accuracy in accordance to company standards
  • Participate in store programs and selling events
  • Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
  • Adhere to Asset Protection control and compliance procedures
  • Support the store's shortage and theft awareness program through reporting methods provided by the company
  • Efficiently complete tasks or special projects assigned by store leadership
About Saks OFF 5TH

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

We are an equal employment opportunity employer and welcome all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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