Car Parts Sales Specialist

1 week ago


Walnut Creek, California, United States Price Family Dealerships Full time

**Job Overview**

At Price Family Dealerships, we are committed to delivering exceptional customer service and providing a seamless car-buying experience. We are currently seeking a skilled Car Parts Sales Specialist to join our team.

**About the Role**

This is a full-time position that involves assisting customers in selecting the right car parts for their needs. You will be responsible for answering phone calls, providing price quotes, and ensuring that customers receive excellent service throughout their interaction with us.

**Key Responsibilities**

  • Assist customers in selecting required car parts in a friendly, professional, and efficient manner.
  • Inform customers about companion part requirements and specials, and ensure they are exposed to our full product line.
  • Answer phone calls, provide price quotes, and respond to customer inquiries.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
  • Follow up on back-ordered parts.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Issue credit for parts returned, verifying original invoices for purchase and pricing.
  • Maintain orderly records of repair orders, invoices, and special-order parts.
  • Keep front and rear counter areas clean and uncluttered.
  • Participate in all training programs made available.
  • Stay current on new products and product updates.
  • Collaborate with the parts manager to maintain a lost sales tracking program.
  • Maintain a professional appearance.

**Requirements**

To be successful in this role, you should have a high school diploma or equivalent, one to three months of related experience, or an equivalent combination of education and experience.

**Compensation**

The salary for this position is $16.00 per hour, with the potential to earn up to $72K per year.



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