Technical Field Service Specialist
6 days ago
Are you a skilled and detail-oriented professional looking for a challenging opportunity to deliver exceptional service and support? Canon Solutions America, Inc. is seeking a Technical Field Service Specialist to join our team in Walnut Creek, CA.
As a Technical Field Service Specialist, you will be responsible for providing efficient and responsive field maintenance services to customers, ensuring that their Canon-supported products are running smoothly and efficiently. You will work closely with our customers to identify and resolve technical issues, and provide training and guidance on the proper use of our equipment.
In this role, you will have the opportunity to work independently and as part of a team, leveraging your problem-solving skills and technical expertise to drive results. You will also have access to comprehensive training and development programs to help you grow and succeed in your career.
Your Impact:
In this position, you will be accountable for:
- Providing timely and effective field maintenance services to customers
- Resolving technical issues quickly and efficiently
- Maintaining accurate records and reports of customer interactions
- Staying up-to-date with new technologies and products
- Collaborating with internal teams to achieve business goals
About You:
To be successful in this role, you will need to have a strong foundation in technical skills and excellent communication abilities. You should be able to work independently and as part of a team, and have a proven track record of delivering high-quality results in a fast-paced environment. Additionally, you will need to possess a valid driver's license and be willing to travel frequently.
We offer a competitive compensation package including an estimated salary range of $17.57 - $26.31 per hour, based on experience. This role is eligible for a transportation allowance and we comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
Canon Solutions America, Inc. is committed to diversity, equity and inclusion and welcomes applications from qualified candidates who share our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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