Store Protection Specialist

7 days ago


San Jose, California, United States Ross Stores Full time
Job Summary

This role provides a visible presence at store entrances and exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers. The specialist makes eye contact, smiles, and greets all customers in a prominent, courteous, and friendly manner, deterring opportunities for theft by demonstrating a commanding presence in a company-issued vest and required black attire.

Key Responsibilities
  • Maintaining a Safe and Secure Environment:
    • Understand that safety is the number one priority and practice safe behaviors in everything you do, assisting store leadership in maintaining a safe and secure environment for both associates and customers.
    • Provide a visible presence, including prominent greetings with eye contact, at store entrances and exits and on the sales floor in a company-issued vest and required black attire, monitoring for potential safety issues.
    • Remove clutter and ensure safe, clear egress to emergency exits.
  • Developing Great Teams and Partnerships:
    • Provide great customer service by prominently greeting customers, making eye contact, smiling, and answering questions in a friendly and courteous manner.
    • Treat all customers and associates with respect.
    • Demonstrate courtesy, friendliness, and professionalism at all times, recognizing associates using company recognition programs.
    • Regular involvement with internal and external partners, including conference calls, scheduled district meetings, educating associates, providing recognition, and other duties as assigned to support loss prevention initiatives.
  • Mitigating Theft and Fraud:
    • Monitor entrances and exits, as well as the sales floor, for potential theft by identifying suspicious behavior.
    • Gather theft indicators and use internal or external intelligence to impact shortage trends, effectively communicating with store leadership and loss prevention leadership.
    • Adhere to company policy for external theft response.
    • Execute all company best practices and maximize productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage:
    • Increase store awareness on effective processes to minimize operational shortage, training and educating associates on shortage reduction initiatives.
    • Observe and validate proper checkout procedures for customers and associates.
Requirements
  • Education: High school education or equivalent required, AA degree preferred.
  • Experience: One year retail supervisor experience or similar training preferred, one year loss prevention/security training preferred.
  • Skills: Ability to work effectively in a fast-paced environment, strong communication skills, demonstrated ability to build and maintain relationships with the store team, excellent customer service skills, proven ability to effectively resolve conflict.
  • Physical Requirements: Consistent timeliness and regular attendance, ability to spend up to 100% of working time standing, walking, and moving around the store, must be able to raise or lower objects more than 25 lbs. from one level to another, must be able to regularly bend, stoop, or crouch.


  • San Jose, California, United States Ross Stores Full time

    Job SummaryRoss Stores is seeking a highly motivated and detail-oriented Store Protection Specialist to play a critical role in maintaining a safe and secure environment for our customers and employees.Key ResponsibilitiesIdentify and Mitigate Risks: Proactively identify potential risks and hazards, and develop strategies to mitigate them.Provide Visible...


  • San Jose, California, United States Ross Stores Full time

    Job SummaryThis role provides a visible presence at store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. The specialist makes eye contact, smiles, and greets all customers in a prominent, courteous, and friendly manner, deterring opportunities for theft by demonstrating command presence...


  • San Diego, California, United States dd's Discounts Full time

    At dd's Discounts, we prioritize the safety of our associates and customers. As a Store Protection Specialist, you will play a crucial role in maintaining a secure environment. Your responsibilities will include:Ensuring a Safe Work EnvironmentUnderstand the importance of safety and practice safe behaviors in all aspects of your work.Assisting Store...


  • San Jose, California, United States Ross Stores, Inc. Full time

    Job SummaryThis role is responsible for providing a visible presence at store entrances and exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong commitment to...


  • San Jose, California, United States dd's Discounts Full time

    About dd's DiscountsAt dd's Discounts, we prioritize the safety and security of our customers and associates. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment.Key Responsibilities:Understand and practice safe behaviors in everything you do.Assist Store Leadership in maintaining a safe and secure...


  • San Fernando, California, United States dd's Discounts Full time

    Job Summary:As a Store Protection Specialist at dd's Discounts, you will play a critical role in maintaining a safe and secure environment for both associates and customers. This position requires a strong commitment to safety and security, as well as excellent communication and interpersonal skills.Key Responsibilities:Assist Store Leadership in maintaining...


  • San Jose, California, United States dd's Discounts Full time

    **Job Summary**As a Store Protection Specialist at dd's Discounts, you will play a critical role in maintaining a safe and secure environment for both associates and customers.**Key Responsibilities:**Understand that safety is the number one priority and practice safe behaviors in everything you do.Assist Store Leadership in maintaining a safe and secure...


  • San Jose, California, United States HomeGoods Full time

    Position OverviewAs a Store Sanitation Specialist at HomeGoods, your primary responsibility will be to ensure a pristine and orderly shopping environment for our customers.Key Responsibilities:Maintain Cleanliness: Uphold high standards of cleanliness throughout the store, ensuring all areas are tidy and well-organized.Sales Floor Standards: Adhere to all...


  • San Jose, California, United States Rich & Rotten Full time

    Join Us as a Store Operations Specialist at Rich & RottenKey Responsibilities:Formulate and implement plans to enhance store efficiency and productivity.Support customers throughout their shopping experience.Manage the Point of Sale (POS) system with precision.Monitor stock levels and recommend replenishment as needed.Maintain a tidy and secure shopping...


  • San Leandro, California, United States dd's Discounts Full time

    About dd's DiscountsAt dd's Discounts, we prioritize the safety and security of our customers and associates. As an Asset Protection Specialist, you will play a critical role in maintaining a safe and secure environment for everyone in our stores.Key Responsibilities:Understand and adhere to safety protocols and procedures to prevent accidents and...


  • San Diego, California, United States Uniqlo Co., Ltd. Full time

    Join UNIQLO as a Dynamic Asset Protection Specialist Position Overview: As an essential member of our team, the Asset Protection Specialist is responsible for safeguarding our merchandise and ensuring a secure shopping environment for our customers. Reporting directly to the Loss Prevention Manager and Store Manager, this role is pivotal in maintaining our...


  • San Francisco, California, United States Home Depot Full time

    Job Summary:We are seeking a highly skilled Asset Protection Specialist to join our team at Home Depot. As a key member of our Loss Prevention and Security department, you will play a critical role in preventing financial loss caused by theft and fraud.Key Responsibilities:Prevent financial loss caused by theft and fraud through proactive measures and...


  • San Jose, California, United States Victaulic Full time

    About UsVictaulic is a leading manufacturer of mechanical pipe joining innovations, with a rich history dating back to 1919. We pride ourselves on having the most tenured, largest, and best-trained sales team in the industry.Job SummaryWe are seeking a highly motivated and experienced Sales Specialist to join our team. As a Sales Specialist, you will be...


  • San Diego, California, United States Home Depot Full time

    About the RoleWe are seeking a highly skilled Asset Protection Specialist to join our team at Home Depot. As an Asset Protection Specialist, you will play a critical role in preventing financial loss caused by theft and fraud.Key ResponsibilitiesPrevent financial loss caused by theft and fraud through proactive measures and investigations.Support safety and...


  • San Diego, California, United States Sephora Full time

    About the RoleSephora is seeking a highly skilled Asset Protection Specialist to join our team. As a Loss Prevention Investigator, you will play a critical role in protecting our assets and ensuring the integrity of our operations.Key ResponsibilitiesConduct Surveillance and Investigations: Conduct surveillance on the sales floor and utilize CCTV systems to...


  • San Jose, California, United States Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a highly motivated and organized Volunteer Coordinator and Protecting the Mission Specialist to join our team. This role is responsible for recruiting, managing, and coordinating volunteers for various programs and events, as well as ensuring compliance with The Salvation Army's Protecting the Mission program.Key...

  • B2B Sales Specialist

    2 weeks ago


    San Jose, California, United States Direct Protection Security Inc. Full time

    Job OverviewDirect Protection Security Inc, an authorized ADT Dealer, is a leading security solutions provider looking for motivated Door-to-Door B2B Sales Specialists. In this role, you will be responsible for engaging with businesses, showcasing our innovative products and services, and successfully closing sales. Your contributions will be vital in...


  • San Jose, California, United States O'Reilly Auto Parts Full time

    Job SummaryO'Reilly Auto Parts is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in areas of sales, customer service, store appearance, and store operations.Key ResponsibilitiesManage the store during the Store Manager's...

  • Security Officer

    3 days ago


    San Francisco, California, United States Gap Inc. Full time

    About the RoleIn this critical position at Gap Inc., you will embody our core value of doing the right thing by protecting our people, assets, and brands. You will work in a fast-paced environment focused on creating a safe and secure environment for our employees, teams, and customers, which is essential to driving our brand power, customer relationships,...


  • San Jose, California, United States Centerra Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Armed Protective Security Specialist to join our team at Centerra Group. As a Security Operations Officer, you will play a critical role in ensuring the safety and security of our personnel and property.Key ResponsibilitiesRepresent the company as a security professional, providing exceptional...