Customer Service Team Lead
6 days ago
We are seeking a highly skilled and experienced customer service professional to lead our front-end operations team. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing store front-end activities, and ensuring seamless customer experiences.
About the RoleThis is a dynamic role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced retail environment. You will be responsible for supervising and directing front-end activities, managing inventory levels, and maintaining high standards of customer service.
Key Responsibilities- Provide exceptional customer service to all customers
- Supervise and direct front-end activities, including cash handling, transactions, and returns
- Manage inventory levels and maintain accurate records
- Ensure seamless customer experiences through effective communication and problem-solving
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of experience in retail customer service or management
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced retail environment
$55,000 - $65,000 per year, depending on experience
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Customer Service Team Lead
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Customer Service Team Lead
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