Customer Service Team Lead

4 days ago


Allendale, Michigan, United States Family Fare Full time
Job Title: Customer Service Team Lead

About Family Fare: We are a leading retail store that offers an exceptional customer experience. Our team is passionate about providing top-notch service to our customers, and we're seeking a highly skilled Customer Service Team Lead to join our front-end operations.

Salary Estimate: $45,000 - $60,000 per year, depending on experience and qualifications.

About the Role: As a Customer Service Team Lead at Family Fare, you will be responsible for supervising and directing all front-end activities in the absence of the Customer Service Manager. You will provide and maintain a high standard of customer service, train others to perform department activities and functions, and stay up-to-date on Ad items, special prices, coupon deals, and other features.

Key Responsibilities:
  • Supervise and direct front-end activities
  • Provide exceptional customer service
  • Train others to perform department activities
  • Stay up-to-date on promotions and discounts

What We Offer: A competitive salary, opportunities for growth and development, and a collaborative work environment.
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