Catering Operations Manager
5 days ago
We are seeking a highly organized and detail-oriented Catering Lead to oversee store-level catering operations and ensure the execution of catering events. The ideal candidate will possess exceptional leadership skills, strong attention to detail, and an understanding of what it takes to execute catering events.
Key Responsibilities:- Assist in the planning and coordination of caterings, ensuring all details are communicated to the team for flawless execution.
- Oversee the setup and breakdown of catering spaces, ensuring adherence to the highest standards of presentation and cleanliness.
- Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
- Address any client or guest inquiries or concerns promptly and professionally.
- Work with the General Manager to supervise and guide a team of catering staff, including servers, cooks, and support personnel.
- Collaborate with the Catering Manager to understand client requirements and preferences for each order.
- Communicate event details, including menu options, setup requirements, and special requests, to the catering staff.
- Interact with clients during caterings to ensure their satisfaction and address any concerns or additional requests.
- Foster positive client relationships by delivering personalized service and exceeding expectations.
- Adhere to all relevant health and safety regulations, ensuring a safe working environment for the team and guests.
- Follow proper food handling and sanitation practices, maintaining high standards of cleanliness and hygiene.
- Monitor staff adherence to safety protocols and provide necessary training and reminders when required.
- High school diploma or equivalent; relevant certifications or culinary education is a plus.
- Proven experience as a Catering Supervisor or in a similar role within the hospitality industry.
- Strong knowledge of catering operations, event execution, and food safety standards.
- Excellent leadership skills, with the ability to motivate and guide a diverse team.
- Exceptional organizational and time management abilities to handle multiple tasks and priorities.
- Strong interpersonal and communication skills for effective client and staff interaction.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Flexibility to work evenings, weekends, and holidays as per event schedules.
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Catering Operations Manager
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Catering Business Development Manager
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