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Messaging Systems Engineer

2 months ago

Quincy, Massachusetts, United States Lotus Technology Group, Inc. Full time
Job Title: Exchange System Engineer
Employment Type: Contract
Location: Quincy, MA

Key Attributes:
  • Professionalism: You exhibit a high level of professionalism in all interactions.
  • Adaptability: You possess the ability to seamlessly transition between various projects.
  • Communication Skills: You demonstrate exceptional written and verbal communication skills for effective collaboration across teams.
  • Critical Thinking: You approach challenges with creativity and innovative solutions.
  • Drive: You are motivated to achieve success and have a continuous desire to learn.
  • Leadership Qualities: You are trusted, empathetic, and empower those around you.

Responsibilities:
  • Manage extensive deployments of Exchange environments and messaging systems, including MS Active Sync, Active Directory, IIS, and Clustering.
  • Analyze technical issues and devise solutions utilizing existing tools and techniques.
  • Provide on-site technical support for various versions of Microsoft Exchange.
  • Monitor and respond to Microsoft SCOM alerts to prevent potential incidents.
  • Track incidents using the Altiris Ticketing System to support incident management processes.
  • Conduct routine server diagnostics, performance monitoring, and system backups.
  • Oversee Exchange message queues and resolve delivery issues.
  • Create and manage user accounts and mailboxes.
  • Execute mailbox migrations and restorations.
  • Exhibit strong communication and reporting capabilities.
  • Demonstrate excellent time management and organizational skills.
  • Collaborate effectively with teams across the organization.
  • Manage multiple projects with effective prioritization.
  • Leverage experience in developing or managing information systems for complex business processes.
  • Utilize relational database systems proficiently.
  • Foster good working relationships within diverse teams.
  • Develop and maintain applications on the Power Platform, enhancing Office Automation processes.
  • Identify opportunities for efficiency improvements using Microsoft tools.
  • Support the development of SharePoint solutions for business communication.
  • Create documentation and flowcharts for production items.
  • Develop tools and procedures for design management.
  • Work independently on complex tasks with minimal supervision.
  • Engage directly with end users to resolve technical issues.
  • Participate in communities supporting users of Microsoft technologies.
  • Contribute to the establishment of technical standards and best practices.
  • Collaborate with global partners to maintain knowledge of M365 capabilities.

Desired Skills:
  • Active Directory
  • Network Routing
  • DNS Management
  • Exchange Server Database Management
  • Network Infrastructure Operations
  • Ethernet Technologies
  • Platform Design and Development
  • Remote Access Technologies

Education:
  • Bachelor's or Master's Degree preferred, or 5 years of relevant experience in Computer Science, Information Technology, or related fields.

Certifications:
  • Relevant certifications such as II, IAT, MCSE, ITIL, MS, CCNA, CE, O365, IAM, MCS are advantageous.