Mortgage Claims Analyst II

1 week ago


Meriden, Connecticut, United States Planet Home Lending Full time
Job Overview

Location
Remote - Flexible

Position Summary

The Claims Specialist II plays a crucial role in managing the daily operations of claims processing, ensuring the prompt and precise evaluation of claims associated with default-triggered loans. This position is essential for mitigating risks and minimizing potential losses for the organization and its stakeholders.

Key Responsibilities
  • Conducts thorough reviews and analyses of various claim types, ensuring timely resolution and adherence to filing deadlines. Responsible for managing claims status and addressing any pending issues.
  • Possesses a deep understanding of claim submission systems, including but not limited to FHA connection, YARDI P.260, FHA catalyst, Loansphere Claims, and CMAX.
  • Ensures adherence to all relevant company policies, legislative requirements, and regulatory standards during the claims processing workflow.
  • Acts as a point of contact between the organization, vendor partners, and relevant agencies to provide necessary loan information and clarify servicing guidelines.
  • Offers guidance and support to claims personnel regarding agency, GSE, or investor regulations.
  • Accurately applies mitigation claim funds received and reviews for potential appeals or supplemental claims, managing submissions for agency and GSE demands.
  • Collaborates with Quality Assurance for a secondary review of claim submissions to ensure accuracy.
  • Handles HUD Reconveyance Reacquisition Resolution and HUD supplemental claim processing as needed.
  • Performs additional duties as assigned.
Qualifications

Education
  • High school diploma or equivalent required.
  • Some college education is preferred.
Experience
  • A minimum of three years in default mortgage servicing.
  • At least three years of experience in claims default servicing.
  • Prior experience with FHA, VA, USDA, FHLMC, FNMA, or MI claims is preferred.
Skills
  • Comprehensive knowledge of mortgage banking practices and familiarity with FHMLC, FNMA, VA, FHA, and GNMA guidelines.
  • Ability to file various types of agency, GSE, and investor claims.
  • Proficient understanding of Default Servicing procedures.
  • Strong verbal and written communication skills.
  • Excellent mathematical abilities and attention to detail.
  • Capacity to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook; experience with LPS servicing systems is a plus.
Benefits

We offer a comprehensive benefits package, including multiple medical plans, dental and vision insurance, short-term and long-term disability coverage, basic life insurance, a 401(k) plan, and paid holidays. Additional supplemental benefits are also available.

Work Environment

This position is typically performed in a standard office setting. The role requires consistent attendance, effective communication, and the ability to perform physical tasks such as standing, walking, and using hands for various functions. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

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