Maintenance Technician III
4 weeks ago
Under the supervision of the Maintenance Manager, the Maintenance Technician III is responsible for assisting and maintaining the overall appearance and maintenance needs of the community. This role requires a high level of attention to detail, organizational, time-management, and problem-solving skills.
Key Responsibilities- Assist the Maintenance Manager in coordinating the move-in schedule and ensuring the timely and effective completion of all repairs in preparation for new residents.
- Manage open service requests through Onesite, completing work orders within 24-48 hours.
- Communicate with the Maintenance Manager regarding the status of work and any potential issues, reporting anything that may be a potential liability.
- Deliver outstanding customer service to all residents, ensuring a quality living experience.
- Collaborate with the Maintenance Manager to maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.
- Help to consistently maintain a clean and attractive environment around the leasing office, clubhouse, pool, laundry rooms, mailrooms, and all common areas.
- Pick up trash on the property and in common areas, including driveways, parking lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other public areas.
- Ensure policies and procedures, as well as safety and compliance expectations, are met.
- Comply with GK Management career apparel requirements.
- Report to the Maintenance Manager any inoperable vehicles on property, leaks, mold, injury, criminal activity, and ensure incident reports are submitted immediately.
- Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.
- 3+ years' experience in maintenance or a related industry.
- Previous multifamily property experience is highly preferred.
- Ability to work under pressure, organize, and prioritize responsibilities.
- Customer service orientation with the ability to work with residents, vendors, management, and co-workers.
- Excellent communication skills, both verbal and written.
- Knowledge of Fair Housing and OSHA.
- Previous experience in work order management software and MS Office products, Excel, Word, and Outlook is highly preferred.
This role requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The employee must frequently lift and/or move items over 60 pounds with assistance.
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