Fleet Operations Manager

7 days ago


Arlington, Texas, United States Bruckner Leasing Co, Inc Full time
Job Title:

Fleet Operations Manager

About Us:

We are a family-owned business with over 1,500 team members across 40+ locations in 10 states. Our company operates as an essential business, delivering solutions to transportation providers and contributing to our local communities.

Salary:

The estimated salary for this position is around $85,000-$110,000 per year, depending on experience and location.

Job Description:

This role is responsible for enhancing customer satisfaction, profitability of the leasing division, shop operations, and fleet management. The Corporate Fleet Manager will coach, inspire, direct, mentor, and develop technicians and administrative support team members in each Leasing location throughout Bruckner Leasing.

BASIC RESPONSIBILITIES:
  • Manage and improve maintenance expenses for lease and rental fleets across the organization by monitoring costs through unit profitability and operating statements.
  • Improve shop profitability results for designated locations by controlling absorption rates, mechanic efficiency rates, overtime costs, and other shop-related expenses.
  • Ensure PM accuracy to achieve a 95% on-time compliance rate.
  • Monitor and contain sub-vehicle expenses.
  • Control timeliness of repairs in all shop locations, including Bruckner Truck Sales and outside vendors.
  • Identify potential bill-backs while reviewing work orders/invoices and communicate appropriately.
  • Owning after-hours breakdown management, timely advising to customers.
Additional Responsibilities:
  • Provide leadership for justifying, recruiting, hiring, training, and developing Service personnel.
  • Periodically visit primary customers to monitor customer relations, evaluate their service needs, problems, and satisfaction with performance.
  • Maintain safe working conditions for all employees.
  • Direct the department's implementation and execution of policies, procedures, and practices.
  • Recommend service strategies to corporate management for improvement based on market research and competitor analyses.
  • Achieve performance objectives, including PM compliance, parts inventory control, service revenue, new accounts, growth, and retention of existing business.
Benefits:
  • Competitive compensation plans
  • Paid time off and holidays
  • Excellent health, dental, and vision plans
  • Investments in training and development
  • Generous 401(k) and profit-sharing plan
  • Tuition assistance program
  • Employee stock ownership
  • Disability and life insurance
  • Internal promotion opportunities
  • Flexible spending account
  • Health club reimbursement
  • Family and team-oriented environment
  • Employee referral bonus
  • Engaging and challenging assignments


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