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Data Center Technician

2 months ago

Secaucus, New Jersey, United States Nesco Resource Full time

Nesco Resource is seeking a skilled Data Center Technician to join our team in the data center industry.

About the Role:

We are looking for a self-motivated and dedicated individual to handle customer calls and provide prompt and efficient service.

  • Key Responsibilities:
  • Service client needs, including server hardware break-fix and IMAC support, as well as smart hand support for network equipment.
  • Troubleshoot and support systems/equipment (DELL, Oracle, IBM and Client Servers).
  • Diagnose, analyze, and repair product failures, order and replace parts as needed.
  • Follow client policy and procedures, adhere to best practices.
  • Present problem resolution or refer more complex issues to a Sr. Support Engineer.
  • Maintain parts and inventory.
  • Document activity and demonstrate strong organizational skills.
  • Exhibit a positive attitude and strong analytical skills.

Requirements:

  • Extensive server and hardware trouble shooting experience required.
  • Ability to replace all hardware components in large scale data center.
  • Experience with all generations of Dell, Oracle, Lenovo, and Client servers and blades.
  • Ability to learn and adhere to new procedures.
  • Working experience with Remote Access Cards (IDRAC, ILOM, ILO, etc).
  • Strong communication skill with ability to provide technical updates.
  • Proficient at administrative tasks and paperwork.
  • A self-starter with ability to work independently without supervision and within a team environment.
  • CompTia A+ Certification is a plus.
  • CompTia Server+ Certification is a plus.
  • Dell Certification is a plus.
  • Client Certification is a plus.
  • IBM Certification is a plus.