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Onsite Account Manager

2 months ago

Phoenix, Arizona, United States Bounteous Full time
About the Role

Bounteous, a leading digital transformation agency, is seeking a seasoned Senior Account Executive to join our team. As a key member of our client-facing team, you will be responsible for fostering strong relationships with our clients, identifying new business opportunities, and providing expert guidance on our services.

Key Responsibilities
  • Maintain a deep understanding of our technical products and services
  • Build and maintain strong relationships with clients, including C-suite executives
  • Research and pursue new business opportunities
  • Identify client needs and propose suitable solutions
  • Provide comprehensive product/service consultations and guide client decision-making
  • Upsell and cross-sell our services to clients
  • Ensure successful delivery by working with delivery leadership
  • Ensure client satisfaction
Requirements
  • Bachelor's degree or related qualification
  • Experience as a Relationship Manager, in customer service, or a similar role
  • Experience selling software services
  • Excellent communication and interpersonal skills
  • Pleasing personality
  • Good conflict-resolution and problem-solving skills
  • Leadership and team management skills
  • Customer-oriented approach
  • Background in program/project management is a plus
About Bounteous

Bounteous is a digital transformation agency that helps ambitious brands succeed in a rapidly changing world. We offer a range of services, including strategy, analytics, digital engineering, cloud, data & AI, experience design, and marketing. Our team is guided by Co-Innovation, a proven methodology of collaborative partnership.

We are proud to be an equal opportunity employer and celebrate the diverse perspectives and experiences of our team members. We are committed to creating an inclusive environment where everyone can thrive.