IT Analyst

About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications – quickly, securely, and effortlessly. Our team is committed to teamwork, trust, and transparency, and we believe that empowering our people is essential for our long-term success.

We're looking for top-tier talent to join our team and help us shape the future. As an IT Analyst in our ERP Finance Transformation group, you will be part of a small team that is preparing to implement and support the Finance area of SAP S4/HANA.

Main Responsibilities

As an IT Analyst, you will be responsible for analyzing and reviewing system errors, documenting complex IT processes, and providing resolution recommendations. You will also provide support for billing error resolution, testing of bug fixes, and system enhancements.

Day-to-Day Responsibilities

Monitoring billing files process within BRIM system

Work billing file errors daily

Work support tickets for the finance users

Update account assignment tables within BRIM

Research bank posting errors.

Requirements

We're looking for a rising senior level education status at a 4-year accredited college or university, graduating between August 2025 and May 2027. Preferred fields include Business, Computer Science, or related fields. You must be able to work 40 hours per week during the 10-week program and have US work authorization. Individuals needing visa sponsorship are not eligible.

Compensation

Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role. Hourly Based Pay Range: Min: $26.00/hour, Max: $43.00/hour.

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on-demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min: 26, Salary Max: 43. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

Benefits

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing. You can learn more by clicking here. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10/26/2024