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Strategic Business Leader

2 months ago

Lansing, Illinois, United States Holiday Inn Express & Suites Chicago South-Lansing Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Holiday Inn Express & Suites Chicago South-Lansing. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities
  • Revenue Growth: Develop and implement strategies to increase revenue, optimize yield management, and prepare and manage the annual budget.
  • Operational Excellence: Ensure the hotel meets or exceeds company and brand standards for guest satisfaction, quality, and safety.
  • Leadership and Development: Motivate, coach, and train team members to achieve exceptional results, and develop and implement training programs to optimize performance.
  • Community Involvement: Foster relationships with local businesses, schools, and community organizations to promote the hotel's presence and contribute to the local community.
  • Financial Management: Effectively manage and control operational expenses, enforce company procurement guidelines, and seek cost-saving strategies.
Requirements
  • Education: 4-year college degree or equivalent, related experience.
  • Communication Skills: Ability to communicate effectively both verbally and in writing.
Preferred Attributes
  • Professional Appearance: Well-groomed and professional in appearance.
  • Flexibility: Willing to work on weekends and holidays if required.
  • Effective Communication: Strong communication skills, with the ability to listen actively and provide constructive feedback.