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Client Support Representative
2 months ago
Calico Cottage - Customer Service Advocate
About the Company: Calico Cottage is committed to delivering an exceptional client experience for retailers, enhancing revenue and optimizing sales performance within their Retailing Program.
Position Overview:
- Foster a collaborative work atmosphere where all team members can excel.
- Efficiently manage all incoming customer inquiries.
- Oversee freight logistics and address carrier freight claims.
- Coordinate with Sales regarding order pattern discrepancies.
- Participate in industry tradeshows and client visits as required.
- Perform Front Desk Administration duties.
- Deliver outstanding customer support and assistance.
Key Qualifications and Experience:
- High School Diploma/GED; College degree is a plus.
- 5-7 years of experience in customer service.
- Proficient in computer applications, including Microsoft Office, Logistics, and NAV skills preferred.
About Calico:
Calico is a values-driven organization that emphasizes integrity and professional growth. We provide a merit-based environment with opportunities for advancement and a culture that appreciates enjoyment and celebration.
Employee Benefits:
- Competitive Salary
- Health, Dental, Vision Insurance
- 401(k) Plan with company match
- Paid Time Off including holidays
- Life and Disability Insurance
- Flexible Spending Accounts
- Employee Assistance Program
- Various employee perks including Ice Cream Fridays, On-Site Gym, and more
Become a part of Calico Cottage and experience a company that prioritizes your development and well-being.
