Field Support Representative

4 weeks ago


New York, New York, United States Canon U.S.A., Inc. Full time

Job Summary:

We are seeking a highly organized and detail-oriented Field Support Representative to join our team. As a Field Support Representative, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Provide customer service and support to clients, ensuring total satisfaction through proactive problem identification and resolution.
  • Receive, sort, and deliver mail and packages according to assigned floors and time frames.
  • Prepare outgoing mail and packages, including wrapping, sealing, weighing, and affixing postage.
  • Operate fax machines, send and receive faxes, and maintain accurate logs.
  • Perform other administrative duties, including copying, photocopying, and scanning.
  • May be required to perform additional tasks, such as setting up client kitchens and conference rooms, providing reception work, and moving boxes and supplies.

Requirements:

  • High school diploma or equivalent.
  • 1-3 years of experience working in a mailroom or professional office environment.
  • Basic knowledge of metering, weighting, logging, and shipping procedures.
  • Basic computer skills.
  • Ability to work overtime and meet deadlines.

What We Offer:

  • Competitive pay and benefits.
  • Comprehensive training and development programs.
  • A positive work and client environment.
  • Employee discounts on entertainment, products, and services nationwide.

Canon U.S.A., Inc. is an Equal Opportunity Employer.



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