IT Support Specialist

5 days ago


Reading, Pennsylvania, United States Stratix Systems Full time
Job Overview

The Service Desk Technician will be responsible for providing comprehensive remote technical support services to Stratix clients. The role requires strong technical knowledge, excellent verbal and written communication skills, and the ability to exercise sound judgment in any customer service scenario.

Key Performance Indicators (KPIs) include Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc. The successful candidate will take all necessary steps to troubleshoot issues reported, resolve them or escalate appropriately, and ensure customer satisfaction throughout the call.

This is a client-focused role that may require working evenings or weekends. As a non-exempt employee, overtime is paid at one and a half times the regular rate for hours worked in excess of 40 per week.



  • Reading, Pennsylvania, United States INTEGRITY SUPPORT SOLUTIONS Full time

    Job OverviewWe are seeking a compassionate Caregiver Support Specialist to join our team at Integrity Support Solutions.SalaryThe estimated salary for this role is up to $17 or more, depending on experience.Job DescriptionAs a Caregiver Support Specialist, you will provide individually-focused care and assistance to adults with intellectual and developmental...


  • Reading, Pennsylvania, United States INTEGRITY SUPPORT SOLUTIONS Full time

    Key ResponsibilitiesProvide support with daily living activities, including personal hygiene, meal preparation, and household tasks.Assist individuals in pursuing recreational, social, and community activities based on their preferences and goals.Develop a rapport with individuals and cultivate a safe and supportive relationship.As a Support Worker, you will...

  • Nurse Specialist

    3 weeks ago


    Reading, Pennsylvania, United States Healthcare Support Full time

    Job Title: Nurse Specialist - Dialysis Travel PositionLocation: Reading, PennsylvaniaWe are seeking a skilled and dedicated Nurse Specialist - Dialysis to join our team at Healthcare Support. This is a fantastic opportunity to work as a travel nurse in a dynamic environment, providing high-quality patient care.About the Job:The successful candidate will be...

  • Support Specialist

    6 hours ago


    Reading, Pennsylvania, United States YMCA of Reading & Berks County Full time

    Job Title: Support Specialist**Overview:**YMCA of Reading & Berks County seeks a Support Specialist to join our team. This role is an excellent opportunity for individuals who are passionate about supporting others in their recovery journey.**Salary Range:** $14-$16 per hour, dependent on experience and qualifications.Job Description:The Support Specialist...


  • Reading, Pennsylvania, United States Healthcare Support Full time

    At Healthcare Support, we're committed to connecting top healthcare professionals with leading organizations nationwide.We have an exciting opportunity for a Dialysis Nursing Specialist to join our team on a 13-week contract basis. This role is perfect for those seeking a challenging and rewarding experience in dialysis care.Job SummaryAs a Dialysis Nursing...


  • Reading, Pennsylvania, United States WEIDENHAMMER SYSTEMS CORPORATION Full time

    Weidenhammer Systems Corporation seeks a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing timely and accurate responses to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk.Key Responsibilities:Record information relayed from customers and...


  • Reading, Pennsylvania, United States DTLR Full time

    Sales and Support SpecialistWe are looking for a talented Sales and Support Specialist to drive customer satisfaction and loyalty at DTLR. This exciting role offers the opportunity to grow your career while making a real impact on our customers' experiences.You will work closely with cross-functional teams to deliver exceptional customer service and ensure...


  • Reading, Pennsylvania, United States HexaQuEST Global - Healthcare Full time

    We are seeking a skilled Healthcare Support Specialist to join our team at HexaQuEST Global - Healthcare. In this role, you will provide exceptional care and support to patients, working closely with our dedicated team of healthcare professionals.This is a full-time position, requiring an estimated 8 hours of work per day, from 7:00 AM to 3:00 PM. As a...

  • Support Specialist

    21 hours ago


    Reading, Pennsylvania, United States Kaleidoscope Family Solutions, Inc. Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Kaleidoscope Family Solutions, Inc. As a key member of our community-based services, you will play a vital role in supporting individuals with autism and intellectual disabilities.Responsibilities include:Assisting individuals in developing and maintaining...


  • Reading, Pennsylvania, United States Penn State College of Medicine Full time

    Job Summary:We are seeking a skilled Medical Support Specialist to join our team at Penn State Health - St. Joseph Medical Center in Reading, PA.About the JobThe Medical Support Specialist will be responsible for performing phlebotomies on patients of all age groups, registering patients, ordering laboratory tests, processing specimens, collecting...


  • Reading, Pennsylvania, United States Children's Home of Reading Youth & Family Services Full time

    Job SummaryChildren's Home of Reading Youth & Family Services is seeking a qualified Family Support Specialist to join our team. The successful candidate will be responsible for implementing the Parents as Teachers (PAT) model, focusing on parent-child interaction, development-centered parenting, and family well-being.Key ResponsibilitiesRecruit and engage...

  • IT Support Specialist

    2 weeks ago


    Reading, Pennsylvania, United States WEIDENHAMMER SYSTEMS CORPORATION Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Weidenhammer Systems Corporation. The ideal candidate will have a strong background in troubleshooting, case management, and service desk support.The salary for this position is $65,000 - $85,000 per year, depending on experience.Job DescriptionIn this role, you will...


  • Reading, Pennsylvania, United States SOS Group Inc. Full time

    About the Role: We are seeking a dedicated and compassionate individual to join our team as a Classroom Support Specialist. As a key member of our educational team, you will work closely with classroom teachers to provide support and assistance to students, particularly those with special needs or learning disabilities.Salary: $15.50 per hourAbout the...


  • Reading, Pennsylvania, United States YMCA of Reading & Berks County Full time

    Job TitleRecovery Support SpecialistAre you passionate about helping others overcome challenges? We invite you to join our team as a Recovery Support Specialist at YMCA of Reading & Berks County. As a key member of our residential program team, you will play a vital role in supporting individuals in recovery. Your primary responsibilities will include...


  • Reading, Pennsylvania, United States Strategic Systems Full time

    Job OverviewWe are seeking a skilled Desktop Support Specialist to join our team at Strategic Systems.The ideal candidate will have 1-2 years of experience in enterprise desktop support and possess excellent customer service skills.The salary for this position is estimated to be around $27 per hour, based on the location in Reading, PA.Key...


  • Reading, Pennsylvania, United States Opportunity Behavioral Health Inc Full time

    About the RoleAs an Autism Support Specialist, you will play a vital role in assisting individuals with daily living tasks and participating in community activities. Your strong communication skills and patience will enable you to build trusting relationships with clients and their families.We require candidates with a valid driver's license, reliable...


  • Reading, Pennsylvania, United States HumanWorks Affiliates Full time

    We are seeking a highly motivated and caring individual to join our team as a Live-In Youth Support Specialist. The successful candidate will be responsible for providing 24/7 support to residents in a live-in setting.


  • Reading, Pennsylvania, United States Tropical Construction LLC Full time

    Job OverviewTropical Construction LLC invites highly motivated individuals to fill the role of Site Support Specialist. As part of our dedicated team, you'll play a key role in delivering top-notch services by providing support to various construction processes.SalaryA competitive annual salary of approximately $50,000 to $70,000 is offered, reflecting the...


  • Reading, Pennsylvania, United States Children's Home of Reading Youth & Family Services Full time

    Overview of Our Youth Behavioral Support ProgramThe Children's Home of Reading Youth & Family Services is a leading provider of behavioral support services for young individuals in need. We are seeking highly motivated and compassionate professionals to join our team as Youth Behavioral Support Specialists.


  • Reading, Pennsylvania, United States SPRING RIDGE SURGICAL SPECIALISTS Full time

    Pranay Bhatt MD PLLC is committed to excellence in patient care and service. We are currently seeking an Administrative Support Specialist to join our team.Job Description:This role involves providing administrative support to our medical staff while also handling various clinical tasks. The successful candidate will be responsible for maintaining accurate...