Assistant Manager of Fitness Operations

2 weeks ago

Southbury, Connecticut, United States Maxx Fitness Clubs Full time

Maxx Fitness Clubs is seeking a dedicated, enthusiastic, and positive individual to join our dynamic fitness team.


If you have a passion for promoting health and wellness, this role is an excellent opportunity for you.


Key Responsibilities:

  • Serve as the first point of contact, creating a welcoming atmosphere at Maxx Fitness Clubs.
  • The Assistant General Manager should possess a strong enthusiasm for the fitness sector and a commitment to leading a team while delivering exceptional customer service.
  • This role requires a goal-oriented individual who can enhance the overall experience for our members.
  • Engage with clients via phone and in-person to provide comprehensive information regarding memberships and services.
  • Ensure that all customer service concerns are addressed promptly and effectively.
  • Process membership applications, update records, and manage service requests using our customer relationship management system.
  • Follow up with clients to address inquiries from members, potential clients, and visitors.
  • Maintain a clean and organized facility, which is essential for our operations.
  • Build strong relationships with clients that may lead to the sale of new memberships or additional services.


Physical Requirements:

  • Ability to stand and/or walk for the duration of the shift;
  • Availability to work flexible hours each week.
  • High energy levels and a passion for fitness are preferred.
  • Experience in sales and customer service is essential.


This job description outlines the primary responsibilities and qualifications for the role, but it is not exhaustive. The Company retains the right to modify the job description as necessary due to factors such as new technologies, operational changes, or staffing adjustments.

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