Cash Posting Specialist

2 weeks ago


Batesville, Arkansas, United States White River Health Full time
Job Summary: Under general supervision, the Cash Posting Specialist is responsible for accurately posting payments, adjustments, and rejections to patient accounts in accordance with current policy and procedures. This role involves receiving and sorting mail, as well as posting inter-hospital transfers and credit card payments. The successful candidate will be detail-oriented, organized, and able to work independently in a team environment.

Key Responsibilities:
  • Post payment and adjustment exceptions from electronic files and ensure each batch balances daily.
  • Post paper remits, including payments, adjustments, and exceptions, while ensuring each batch balances.
  • Post rejections, including reason codes and reasons, as received.
  • Post zero pay, including accounts affected by remits.
  • Review EOBs to ensure proper payment and adjustment have been received.
  • Makes line-item adjustments as directed for all zero pay denials.
  • Identify accounts that need to be refunded.
  • Ensure correct payment processing.
  • Run and analyze balancing reports daily to ensure accurate posting.
  • Close batches in the system at the end of the day.
  • Post all cash, checks, and credit card payments daily.
  • Abide by HIPAA and WRHS guidelines at all times.
  • Perform other duties as assigned by supervision.
Requirements:

  1. Education: High school diploma or equivalent required, two- or four-year degree preferred.
  2. Training and Experience: A minimum of 1 year working as a hospital cashier, clinical service cashier, physician office, or hospital billing and posting experience is required.
  3. Job Knowledge:
  • Must meet and manage deadlines.
  • Must have knowledge of insurance payment processing.
  • Ability to perform routine mathematical calculations.
  • Ability to maintain confidentiality.
  • Ability to maintain accuracy.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficient with Windows, MS Office, Excel, Outlook, and Internet Explorer.
  • Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.
  • Demonstrate an independent work initiative, sound judgment, and strong work ethic.
  • Works cooperatively in a team atmosphere.
  • Ability to handle multiple tasks simultaneously.
  • Must be able to communicate clearly with patients, staff, and managers both verbally and in writing.
  • Shows objectivity and openness to other's views; gives and welcomes feedback.
  • Employee must demonstrate basic computer skills.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must be able to sit for long periods of time; to talk and hear, to type, file, and sort papers. Specific vision abilities required by the job include close vision and prolonged use of a computer screen.


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