USA - Credit Collections Specialist I

3 hours ago

Batesville, Indiana, United States Equiliem Full time
Cash Application Specialist

The Cash Application Specialist is responsible for timely and accurate posting of customer payment remittances. This position ensures all required back up documentation and/or approvals are followed to maintain the integrity of the payment application process.

Key Responsibilities:
  • Review and reconcile all Unapplied Cash within the current ERP system and apply accordingly
  • Facilitate the manual posting of EDI payments, incoming wire payments, lockbox and credit card kick-out payments, entering miscellaneous credits to customer accounts, other miscellaneous posting needed
  • Provide customer facing interaction to accomplish correct payment posting the first time. Assist Credit Department (i.e. Invoice Specialist, Collection Specialist) in clearing the Unapplied Cash and credit card kick-outs
  • Responsible for purging receipts monthly within the current ERP system and ensuring all cash receipt batches are posted
  • Monitor the end to end cash applications process to ensure timely and accurate posting of cash to customer accounts minimizing reposting or rework
  • Provide guidance in cash posting to analyze department processes and transactions along with researching and forwarding credit card chargeback issues to the appropriate location and department
  • Analyze current customer credit card requests to identify gaps that could result in overpayments or duplications. Recommend steps to correct these gaps and implement throughout the company. Educate associates on new processes as they are defined
  • In conjunction with the Invoicing Specialist Manager, recommend improvements on cash posting to improve cash flow for the company. Monitor financial controls and communicate potential areas of financial exposure to management in the areas of customer credit card transactions and cash posting kick-outs
  • Function as lead liaison to drive operational initiatives and projects for process improvements in Cash Posting
Requirements:
  • Preferred Associates Degree in Accounting/Business or equivalent experience
  • Minimum 3+ years of experience in Accounts Receivable and/or Business environment
  • Experience with General Ledger account reconciliations
  • Experience in Accounts Receivable and Cash Applications
  • Knowledge of JDE and Cognos preferred
  • Fluent in Excel and Access Database

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